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Delivery times

Estimated delivery time for all available items is 25 days.

Browse and Search

To search for an item you can:

  1. Use search engine - type a keyword into the search box which appears at the top of every page. Drop menu offers titles and names from database. Searching is also possible through several categories:
    • by all – keywords can be words within title, subtitle, author and other contributors or publisher. Each word needs to be separated from the first and last by a space.
    • by title
    • by author
    • by ISBN
    • by publisher
    • by publication year
  2. Click one of the `Select Category` links to the left of each product homepage to find an item by subject or browse bestsellers and new titles (upper menu). Click the links on the left to access more detailed advice about conducting searches in specific product categories.
    Check out the bestseller lists and charts on the right of each homepage.

Take a look at each product homepage (on the Welcome page you will see a directory of tabs such as Books, Comics, Movies or by category: Kids, Business, Science or Mind, Body and Spirit--click on one of these and you will be taken to that particular product`s homepage) where you`ll find our editors` recommendations for the latest great products, reviews, charts and special offers.

Payment terms

Payment Methods

  1. Credit card (available for international customers) – this kind of payment is safe, secure and guaranteed. Superknjizara is concerned about security and makes every effort to ensure our transaction process is safe and that your personal information is secure. Authorization is conducted through T- Com Pay Way system, secured through SSL protocol with 128-bit data encryption standard.
  2. Cash on delivery (only for Croatia)
  3. Wire transfer (available for international customers) – transfer of money from bank account. Superknjizara will send you proforma invoice for advance payment and invoice upon delivery.
  4. Cash (only for Croatia)

Delivery rates

International customers:

There are two different delivery methods for international customer: Airmail and Courier Service (available on demand). You`ll be given the opportunity to choose a delivery method when you place your order.

Airmail delivery rates: World

You order (kn) You pay (kn)  
500.00 135.00  
Above 500.00 220.00

 

How long will it take to arrive?

Airmail delivery time is 5 to 10 days for Europe and approx 7 to 30 days for the rest of world.

How to register

You have to register and open your account with Superknjizara to make a purchase. Your account is the place to go to view or update your recent orders and change personal information such as your address or payment details. You can register before or during purchase. Click on My account and choose option I want to register. You have to provide password for your account. Confirm registration and click the Confirm My account green button.
To access your account, you must enter your e-mail address and password, and also type additional security code.
In case you forgot your password, click on link Forgot your Password? We`ll send you new password – you can securely change it afterwards to whatever you want.

Shopping Cart

Add items by clicking the `add` to Shopping Cart button when you find something you`re interested in. You can change quantity of items, delete or add new products. Click on the Order green button will proceed you to ordering.

How to order in seven steps

1/7 - Creating new account and registering – click on the I want to register button. Enter your e-mail address and password, and also rewrite security code. Click on the I want to sign in green button (below security code) will transfer you on step 2.
!!! Green button indicate next step in placing an order !!!
Upper line is visual guide for customer to check status of ordering.

2/7 - Shipping Address – enter delivery address (click on the Add new address button) if it`s different from one you type during registration (e.g. if customer wants to send gift to someone).
If you don`t want to change shipping address, click on the Continue green button.

3/7 - Billing Address – same as previous.

4/7 - Delivery/Gift – choose delivery options. You can choose option `Gift` as well. If you skip gift, you will automatically proceed to step 6 (click the green button Continue).

5/7 - Gift Options – customer can add a gift message when ordering items fulfilled by Superknjizara. You can also choose to use gift wrapping.

6/7 - Payment Method – choose payment options.

7/7 - Confirm the order – check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the Place your order green button to submit your order. Once you place your order, we will send you a confirmation e-mail message. We will send you another e-mail message at the time of shipment.

In case you need help, you can in any moment contact our customer service – just click the Need help? button.

Newsletter

Stay informed about the latest updates on Superknjizara site with our newsletters that gives you a quick overview of the recent publication, special offers and latest charts. When you sign up for our newsletter, you can be assured that your e-mail address will not be sold, given or traded to any third party. You can easily unsubscribe by sending a message to customer service.

In case of any questions, feel free to contact us: superknjizara@superknjizara.hr or ++385-1-4875-734. We will be happy to assist. Thank you for visiting Superknjizara!

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